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Shipping & Returns

Shipping Policy

At Bookish by Purple Fox, we partner with trusted print-on-demand providers, including Printful and Lulu, to fulfill and ship your orders. This allows us to offer a wide range of products while ensuring quality and efficiency.

Order Processing & Fulfillment

  • Production Time: Each item is made to order. Fulfillment typically takes 2–7 business days, depending on the product type and order volume.

  • Shipping Time: After fulfillment, shipping times vary based on destination:

    • Australia: 2–14 business days

    • USA: 3–4 business days

    • Europe: 6–8 business days

    • Rest of the World: 8–21 business days

Please note that these are estimated times and actual delivery may vary.

International Shipping

  • Global Reach: We ship worldwide.

  • Customs & Duties: International orders may be subject to customs duties and taxes. These fees are the responsibility of the recipient and are not included in the product or shipping costs. 

  • Customs Delays: We are not responsible for delays caused by customs processes.                                                                          Shipping Methods & Carriers

  • Standard Shipping: All orders are shipped using standard shipping methods provided by our partners.

  • Tracking: Most shipments include tracking information, which will be provided once your order has been dispatched.

  • Multiple Shipments: If your order contains multiple items, they may be shipped separately and arrive at different times.    Address Accuracy

Please ensure that your shipping address is complete and accurate. We are not responsible for orders shipped to incorrect addresses provided by the customer.                                                                                                   

      Questions or Concerns

If you have any questions about your order or our shipping policy, please contact us at info@bookishbypurplefox. We're here to help!

Return & Exchange Policy

At Bookish by Purple Fox, all of our items — from books and journals to apparel and accessories — are made to order. Because of this, we do not accept returns or offer refunds for:

  • Change of mind

  • Incorrect product or size selection

  • Shipping delays

  • General dissatisfaction not related to product quality

We encourage you to check product details and sizing charts carefully before placing your order.

Damaged or Defective Items

If your item arrives damaged, misprinted, or defective, we will gladly replace it at no cost to you.

To request a replacement:

  • Contact us within 7 days of receiving the item

  • Email [your email address] with your order number and photos of:

    • The product

    • The packaging

    • The defect or damage

Once confirmed, we’ll begin processing a replacement right away.

Returns

Because we operate using print-on-demand production, we do not accept returns unless the item is damaged or defective. We cannot restock or resell returned items. If you’ve received the wrong item, or there’s been a fulfillment error, please contact us and we’ll make it right.

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